Responsible supplier management
Fiskars Group maintains a strong and transparent supplier network to meet both our business needs and our company values and expectations regarding social and environmental requirements.
We use a variety of raw materials, components, and services, and our own as well as external manufacturing to create our products. We source finished goods from suppliers located in Europe, North America, and Asia. The largest sourcing countries in terms of quantity are China, Thailand, and Vietnam.
We have had the Fiskars Group supplier sustainability audit program in use since 2011. During this time, we have conducted over 600 on-site supplier audits. In 2021, we carried out 81 sustainability audits for our suppliers.
The Fiskars Group Supplier Code of Conduct (SCOC) outlines the non-negotiable minimum standards Fiskars Group requires from all its suppliers. It illustrates the values and principles that are core to Fiskars Group operations worldwide.
Covered in the SCOC are topics such as health and safety, environmental protection, and human and labor rights. It also describes Fiskars Group’s commitment to international conventions such as the United Nations Guiding Principles on Business and Human Rights, the fundamental conventions of the International Labor Organization (ILO), OECD Guidelines for Multinational Enterprises and the 10 principles of the UN Global Compact.
Report abuse and unethical behavior
It is important for the Fiskars Group to act ethically and to comply with laws and regulations in its operations. Our partners and their employees can report possible abuses either through the Fiskars Group’s contact person or anonymously.
Submitting a report anonymously
If you would like to submit a report anonymously, you can do so in writing via Ethics & Compliance Helpline or by calling Ethics & Compliance Hotline . The channels are managed by our partner WhistleB Whistleblowing Centre AB. Please note that these channels are not intended for providing customer feedback or to be used in situations where there is an immediate risk to safety.
All reports are processed by our partner with absolute confidence, and it is not possible for Fiskars Group to determine the IP address, phone number or other identifying information of the person submitting the report.
When submitting a report :
- Please state or record your observation as closely as possible so that a thorough investigation can be carried out.
- If you call Ethics & Compliance Hotline by phone, you will receive a six-digit code when you are giving your report. You will need to save this code. The code allows you to return to the issue and receive an assessment.
- Your report will be responded to within seven days of its submission.
- Be sure to check your reporting channel for any additional questions after seven days.